Press release by the City of Georgetown Texas
Effective about 2 p.m. July 7, City of Georgetown lifted the boil water notice for most Georgetown water customers.
The following 12 customers in a small area on South College, Holly, John Carter streets and portion of North Austin Avenue remain in a boil water notice while crews work to restore water services and pressure:
- Mel’s Lonestar Lanes, 1010 N. Austin Ave.
- Georgetown Interstate Transmission & Auto Repair, 1002 N. Austin Ave.
- Bluebonnet Trails Community Services, 711 N. College St.
- City of Georgetown San Gabriel Wastewater Treatment Plant, 1107 N. College St.
- VFW Post 8587, 1000 N. College St.
- San Gabriel Lodge /Georgetown Noon Lions Club, 900 N. College St.
- Rawleigh Elliott Early Head Start, 103 Holly St.
- William S. Lott Training Facility, 107 Holly St.
- McMasters Athletic Complex, 101 W.L. Walden Drive.
- City of Georgetown Parks and Recreation Administration Office, 1101 and 1105 N. College St.
- City of Georgetown Animal Shelter, 110 W.L. Walden Drive. Note: All animals have been safely evacuated to the Williamson County Regional Animal Shelter.
- Texas Disposal Systems, 250 and 299 W.L. Walden Drive.
The customers listed above should continue to follow boil water notice should continue to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions). To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
All other customers should have water services restored and no longer need to boil their water.
About 4 p.m. July 5, the Texas Commission on Environmental Quality required the City of Georgetown/PWS TX2460001 to issue a Boil Water Notice to inform customers, individuals, and employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of about 2 p.m. July 7.
Due to a water main break in the middle of the San Gabriel River during the July 5 flooding, treatment and distribution facilities struggled to maintain the water pressure required by law, and many customers lost water pressure or water service, requiring the boil water notice.
The boil water notice was originally issued about 4 p.m. Saturday, July 5, and included about 2,000 water customers. City crews worked around the clock to address the issues caused by the water main break, including using valves to isolate and resolve the issue. Water services were returned to the majority of customers about 7 p.m. Sunday, July 6.
If you have questions concerning this matter, you may contact Customer Care at customercare@georgetowntexas.gov or 512-930-3640. Additional information is available here on the City’s website.
Please share this information with your neighbors and any other Georgetown water customers you know, especially those who may not have received this notice directly (people living in apartments and nursing homes, for example). You can do this by sharing this notice via email, text, and social media.
If you are experiencing an outage, and it is not shown on the water outage map, please call us at 512-930-3640, then press 1. Our system will recognize your number if it’s tied to your utility account.
For updates on this issue or flood conditions and response, see the City of Georgetown website.
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